At Setup in Oman, we strive to deliver exceptional service and ensure a smooth company formation process for our clients. However, we understand that unforeseen circumstances may arise. This Refund Policy outlines the conditions under which a refund may be granted for our services.
Services Rendered:
Due to the time-sensitive nature of our work and the initiation of government processes upon engagement, refunds will generally not be granted for services already rendered. This includes:
- Company name reservation fees
- Government filing fees
- Fees associated with obtaining approvals and permits
Refundable Services (if applicable):
- In exceptional circumstances, a partial refund may be considered for services not yet initiated, such as:
- Initial consultation fees (if applicable)
- Service packages not yet commenced
Requesting a Refund:
If you believe you are eligible for a refund under this policy, please submit a written request to [Your Company Email Address] within [Number] days of your initial payment. Your request should detail the reason for requesting a refund and any relevant supporting documentation.
Review Process:
We will review your refund request promptly and respond within [Number] business days. Our decision will be based on the terms of this policy and the specific circumstances of your situation.
Payment Processing Fees:
Please note that any applicable payment processing fees may be deducted from the refunded amount.
Contact Us:
If you have any questions regarding our Refund Policy, please don’t hesitate to contact us at [email protected].